Need to make a claim?

Genuine Porsche Parts & Service^*

To ensure your vehicle operates at its peak performance, where possible, Porsche Genuine replacement parts will be used to repair your vehicle in the event of a claim.

Excellent parts demand quality service – you have the option, where available, to have your vehicle's repairs completed by Porsche-trained technicians at a Porsche-approved facility. With your coverage, you can be confident that your vehicle is in good hands.

Waiver of Depreciation

Should a total loss or theft occur within 24 months of a new vehicle's purchase date, you will receive the original purchase price of your vehicle - not a depreciated value.

Porsche Rental Vehicle Included^*

Porsche Insurance, brokered by Aon, ensures your day-to-day activities are not interrupted while your vehicle is being repaired. While your vehicle is in for a claim repair, you will be provided with a comparable rental vehicle so that you can be on your way, limiting interruption.

Customizable Insurance Solutions

Aon’s licensed brokers will help you build your ideal insurance solution with coverage for auto, personal property, recreational vehicles, pets, and travel. You may be eligible for additional discounts when you bundle your insurance.

^*Where applicable

When you need a broker most, Aon will be there to help get things back to normal. As Aon is your insurance broker, we are your advocate in the event of a claim. We know you need to get back to normal as soon as possible, and we'll help you every step of the way. Aon’s licensed brokers will provide the answers to your questions and the advice you need to make the right decisions.

Should I make a claim or not?

Aon can help you decide your course of action by providing advice and simple direction. The final decision is always yours.

Aon is there every step of the way, so you can get on your way.

Make an Insurance Claim 24/7 by calling 1-800-448-2539

When calling to make your claim, have as much information available as possible, such as your policy number, details of the incident and/or a police or fire report if one was made. The more information we receive, the sooner we can begin to help.

How an Insurance Claim Works

Regardless of the type of claim, Aon will guide you through the process and simplify things as much as possible.

We are experienced broker professionals who understand the nuances of the claims process and act as a trusted advocate for the customer. We recommend that all claims are reported into Aon so we can review the claim and provide claims guidance prior to submitting the claim to the insurer. Once the claim has been submitted, we ensure a positive experience throughout the entire process.

Remember, assistance is available when you call 1-800-448-2539 to speak with an Aon licensed broker.

It's easy for you to manage your personal insurance policies online with Aon Direct, a secure service that provides you with your insurance information and documentation any time, anywhere.

Whether managing your policies, printing insurance ID cards, you'll have access with our online desktop portal or mobile app.

Think of it as your personal website and another way Porsche Insurance, brokered by Aon, is working for you. No need to wait, log in now and see how we put you in control.

If you have additional questions about your quote, need help with a claim, or want to discuss an existing policy, Aon’s licensed brokers are here to help.

By phone: 1-800-448-2539 Monday to Friday.
By email: [email protected]

Emergency claims support is available 24 hours, seven days a week. Please check your policy documents for the correct contact information or call 1-800-448-2539